Terms of Service
Last Updated: 09/25/2025
By scheduling services with TR & Sons, you agree to the following terms:
1. Quotes and Estimates
- Quotes are provided based on photos, descriptions, and measurements you share.
- Final pricing may be adjusted if the actual scope of work differs from what was described.
2. Services Provided
- Junk Removal: We remove most household items, appliances, furniture, yard debris, and construction cleanup materials. We do not remove hazardous waste such as paints, chemicals, fuels, or asbestos.
- Flooring & Installations: We install flooring and baseboards according to manufacturer standards. Customers are responsible for clearing areas prior to installation unless arrangements are made for us to assist.
3. Scheduling and Access
- Appointments are scheduled based on availability.
- You agree to provide safe access to the property.
4. Payment Terms
- Payment is due upon completion of services unless otherwise agreed in writing.
- Accepted payment methods include [Cash, Zelle, Venmo, Cash App].
- Late or non-payment may result in additional charges or collections.
- All payments are final. No refunds will be issued once services are completed.
5. Cancellations and Rescheduling
- Please provide at least 24 hours’ notice for cancellations.
- Jobs canceled with less than 24 hours’ notice may be subject to a fee.
6. Liability and Warranty
- TR & Sons does not provide any warranty on flooring installations or junk removal services. Once installation or removal is completed and accepted by the customer, all sales are final and non-refundable.
- Flooring materials are the responsibility of the manufacturer or supplier. TR & Sons is not responsible for product defects, normal wear and tear, or issues caused by improper maintenance after installation.
- For junk removal, we are not responsible for items mistakenly included for removal. Customers are responsible for reviewing what is to be hauled away before work begins.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
7. Customer Responsibilities
- Provide accurate information when requesting quotes.
- Ensure work areas are safe, accessible, and free of hazards.
- Obtain any necessary permissions (for example, HOA or property management approval for dumpsters or debris removal).
8. Satisfaction Guarantee
- We aim for every customer to be satisfied. If you are unhappy with our service, contact us within 48 hours so we can resolve the issue.
9. Governing Law
- These Terms are governed by the laws of the State of Arizona.
Contact Us
Questions about these terms? Reach out at: hello@trandsons.com | 714-719-5335