TR & Sons

TR & Sons (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

• Personal Information: Name, phone number, email address, home address, and any details you provide when requesting a quote or scheduling services.
• Photos and Project Details: Photos you text or upload for quotes and descriptions of work requested (junk removal items, flooring measurements, etc.).
• Payment Information: We may collect payment details for billing purposes. Payment data is processed securely and never stored on our servers.
• Website Data: We may collect non-personal information through cookies or analytics tools (such as IP address, browser type, and site usage) to improve our website.

2. How We Use Your Information

• To provide accurate quotes for junk removal and flooring installations.
• To schedule and complete services.
• To communicate with you via text, phone, or email about your project.
• To process payments and send invoices or receipts.
• To improve our website, services, and customer experience.

3. How We Share Your Information

• We do not sell or rent your information to third parties.
• We only share your data when necessary to complete a transaction (for example, processing a payment).
• We may disclose information if required by law.

4. Data Security

• We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take steps to keep your data safe.

5. Your Choices

• You may request access, correction, or deletion of your personal information at any time by contacting us.
• You may opt out of marketing communications by replying STOP to text messages or unsubscribing from emails.

6. Children’s Privacy

• Our services are not directed toward children under 13. We do not knowingly collect information from children.

7. Updates to This Policy

• We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

Contact Us

If you have any questions, please contact us at: hello@trandsons.com | 714-719-5335